Price List
Most of carry-in and delivery services have a standard fee of ¥2900 the lowest repair fees in Japan. We are keeping costs low and following a proprietary method during all the process so that we can offer the first low cost IT support service in Japan. Here you will find a list with some of our services and our standard fees, if you need more information use the booking program to ask for more information before actually booking the repair.
You can also send your PC with any delivery company that is more convenient for you. If you want to order a pick up from Yamato please call 03-3541-3411 and ask them to pick up the computer from your home, you can also order a box for your PC.
OUR PRICES ARE NOT BASED ON TIME, REPAIR FEE IS ONLY PAID UPON SUCCESS
| Type | LoreaTec Fees | Notes |
|---|---|---|
| Repair Flat Rate | ¥2900 | Standard fee for all repair, set up and troubleshooting. |
| Diagnostic Fee | ¥2990 | If you only want to know the cause of a PC trouble or if you do not want to fix your PC after diagnostic this is the only fee |
| On
Site Support Trip Fee | ¥4900 |
Real Examples
| Type | Services Requested |
Total Price Charged |
|---|---|---|
| Carry-In / Delivery Remote Support |
Increase free space on hard drive |
¥2990 (Diagnostic) + ¥2900 (Repair Fee) = ¥5890 |
| On Site Support |
Boot Problem | ¥4900 (Trip) + ¥2990 (Diagnostic) + ¥2900 (Repair) = ¥10790 |
Repair and IT support fees
| Service | Price | Notes |
|---|---|---|
| Email set up | ¥2900 | |
| Driver Upgrade | ¥2900 | |
| Driver Problem | ¥2900 | |
| Boot Problem | ¥2900 | |
| Computer does not start | ¥2900 | |
| Power problem | ¥2900 | |
| Over Heating | ¥2900 | |
| Skype set up | ¥2900 | |
| Printer set up | ¥2900 | |
| Network set up | ¥2900 | |
| Laptop complete screen replacement | ¥2900 | |
| OS Recovery Installation | ¥2900 | From Recovery Partition |
| OS Installation | ¥2900 | Installation of Windows XP, Windows Vista, Windows 7, Mac OS, Linux. * Please note that if drivers installation is requrired it is a difference service. |
| Network client set up | ¥2900 | |
| Share folders set up | ¥2900 | |
| Virus and spyware cleaning | ¥2900 | |
| Installation of anti-virus tools | ¥2900 | Best FREE tools, not extra payment required. |
| Installation of new software | ¥2900 | |
| Password recovery / reset | ¥2900 | |
| Internet set up | ¥2900 | |
| Wireless Internet set up | ¥2900 | |
| Router set up | ¥2900 | |
| Hard disk format | ¥2900 | |
| Uninstall software | ¥2900 | |
| P2P software set up | ¥2900 | |
| System Restore | ¥2900 | |
| Mother board replacement | ¥2900 | |
| Laptop screen backlight repair | ¥2900 | |
| Laptop screen backlight repair | ¥2900 | |
| Laptop screen inverter repair | ¥2900 | |
| Safe Erase of data | ¥2900 | Safe erase from hard disks, memory cards, usb drives. Warning: No information can be recovered after this process. |
| Hard disk destruction | ¥2900 | Physical destruction with a power drill. Also memory cards, mobile phones, usb drives, etc. Disposal not included. |
| Windows update | ¥2900 | Update Windows with the last security patches. |
| Safety Pack | ¥2900 | Includes virus and spywhare check. Anti-virus, anti-spywhare and firewall installation. (Software included in the price) |
| Data backup / Data Copy | ¥2900 | Up to 100GB. Amounts over 100GB: 100GB~ + ¥3950 / 500GB~ + ¥5500 |
| Replace motherboard capacitor | ¥950/piece | +¥2900 |
| Replace Power supply capacitor | ¥950/piece | +¥2500 |
| LAN cable installation | ~ | Depends on distance, please contact us for more information. |
| Computer lessons | ¥5500 | 50min lessons, can be tailored to specific interests. |
| Website creation lesson | ¥5500 | 50min lessons, you can make your own website during the course. |
| Website creation assitance | ~ | |
| IT consulting and advice | ~ | We will help you define your IT needs and find the best solutions. |
| Late night support | ¥20000 |
1) Parts costs are not included unless otherwise noted. 2)Backup medium not included. 3) For On Site Support services, if a second visit is required (e.g. to bring replacement parts or in case of a very long process such as a virus scan) a second trip fee will be charged.
Data Recovery
| Recovery Type | PRICE | Notes |
|---|---|---|
| Recover deleted files | ¥13000 | Up to 10GB, ¥135/GB after the included 10GB. |
| Recover data from formatted disks or corrupted / deleted partitions |
¥13000 | Up to 10GB, ¥135/GB after the included 10GB. |
| Recover data from a computer that will not boot (Only when the hard disk is in good condition) |
¥7500 | Up to 100GB. Amounts over 100GB: 100GB~ + ¥3950 / 500GB~ + ¥5500 |
| Broken Hard Disk (Logic Board, bad sector) | ¥75000 | |
| Broken Hard Disk (Mechanical Trouble) | ¥97000 | |
| Controller trouble (SSD, memory cards and USB memory) |
¥37000Yen/Chip | |
| Data recovery from RAID disks | ¥23000/Disk | When the OS does not boot. |
| Online upload of recovered data | ¥350/GB | Ideal for carry in or delivery services, you can have the data as soon as our technician recovers it. Data is encrypted and password protected so that no one else can access it. |
* Storage device (USB memory or Hard Drive) for recovered data not included.
PC Maintenance Fees
| Number of PCs | Fee |
|---|---|
| １～ | ¥4000/month |
| ５～ | ¥3800/month |
| １０～ | ¥3500/month |
Please click here for more information about our PC maintenance contract.
Refurbishment Treatment
| Type | Standard | Included |
|---|---|---|
| Laptop | ¥2900 | OS optimizaction System registry optimization Start up optimization Shut down optimization Inspection of installed software |
| Desktop | ¥2900 | |
| PC Cleaning | ¥2900 | |
| Apply Thermal Grease | ¥2900 | +¥1000 in case of a laptop |
Parts Upgrade and Exchange
| Parts | PRICE | Notes* |
|---|---|---|
| RAM Upgrade | ¥2900 | |
| Processor replacement | ¥2900 | |
| Hard disk installation | ¥2900 | |
| Data cloning after hard disk installation | ¥2900 | |
| Fan replacement (desktop) | ¥2900 | |
| Fan replacement (laptop) | ¥2900 | |
| DVD / CD replacement | ¥2900 | |
| Change interface language | ¥2900 | Windows Vista - Windows 7 - Linux |
| Change Partition Size | ¥5000 | Available for Windows, Mac and Linux |
